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Program Overview

2 by Matthew Kaufman
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  • CITY OF LOS SANTOS | Home Energy Assistance Program
Program Overview
SPACER
  • The Home Energy Assistance Program (HEAP) can help eligible Los Santos heat and cool their homes. If you are eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.

    How can HEAP help?
    • You may receive one regular HEAP benefit per program year.
    • If you are at risk of running out of fuel or having your utility service shut off, you may qualify for emergency HEAP benefits.
    What Heating Sources Are Covered?
    HEAP can assist if you heat your home with:
    • Electricity
    • Natural Gas
    • Oil
    • Coal
    • Propane
    • Wood/Wood Pellets
    • Kerosene
    • Corn
    SPACER

Regular Home Energy Assistance Program Benefit

3 by Matthew Kaufman
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  • CITY OF LOS SANTOS | Home Energy Assistance Program
Regular Home Energy Assistance Program Benefit
SPACER
  • Regular benefits for households that pay directly for heat based on actual usage are paid directly to the vendor that supplies the household's primary source of heat.


    If you are eligible, you may receive one regular HEAP benefit per program year to help you pay for heating your home.
    • You may receive one regular HEAP benefit per program year.
    • If you are at risk of running out of fuel or having your utility service shut off, you may qualify for emergency HEAP benefits.


    Your household may be eligible for a Regular Benefit if
    • A member of your household is a United States Citizen or Qualified Non-Citizen
    • Your household's gross monthly income is at or below the current income guides for your household size
    • You receive Supplemental Nutrition Assistance Program (SNAP) benefits
    • The presence of a household member who is under age 6, age 60 or older or permanently disabled.


    Eligibility and benefits are based on
    • Income
    • Household size
    • The primary heating source
    • The presence of a household member who is under age 6, age 60 or older or permanently disabled.
Regular HEAP Benefit Amounts - 2025


Base Benefit Amount
Living Situation
$21 Eligible households that live in government subsidized housing or a group home setting with heat included in their rent.
$45 Eligible households who have heating costs included as part of their rent.
$900 + applicable add-ons Eligible households whose primary heat is oil, kerosene, or propane and who make direct payments to the vendor for heating costs.
$635 + applicable add-ons Eligible households whose primary heat is wood, wood pellets, coal, corn or other deliverable fuel and who make direct payments to the vendor for heating costs.
$400 + applicable add-ons Eligible households whose primary heat is electricity or natural gas and who make direct payments based on their household's actual usage to the vendor.
Regular Benefit Add-Ons for Households Paying Directly for Heat - 2025
The amount of the base Regular benefit will be increased by $61 if the household's gross income is in the Tier 1 income range.
  • Tier I eligibility is based on gross income and household size, on the date of application the household's gross income must be at or below 130% of federal poverty level for the household size; or at least one adult household member must be in receipt of ongoing assistance through Supplemental Nutrition Assistance Program (SNAP).
  • The amount of the base Regular Benefit will be increased by $35 if the household contains a vulnerable individual (household member who is age 60 or older, under age 6 or permanently disabled).



Household Size
Maximum Gross Monthly Income
1 $3,744
2 $4,198
3 $4,722
4 $5,001
5 $5.601
6 $6,533
7 $6,834
8 $7,312
9 $7,999
10 $8,204
11 $8,982
12 $9,433
13 $10,952
Each Additional Add $574

SPACER

Emergency Home Energy Assistance Program Benefit

4 by Matthew Kaufman
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  • CITY OF LOS SANTOS | Home Energy Assistance Program
Emergency Home Energy Assistance Program Benefit
SPACER
  • If you are eligible, the Emergency Home Energy Assistance Program Benefit can help you heat your home if you are in a heat or heat related emergency.


    Emergency Home Energy Assistance Program Benefits and eligibility are based on
    • Income
    • Available resources
    • Type of emergency


    You may be eligible for an Emergency Home Energy Assistance Program Benefit if:
    • Your electricity is necessary for your heating system or thermostat to work and is either shut-off or scheduled to be shut off.
    • Your electric or natural gas heat is off or scheduled to be shut-off.
    • You are out of fuel, or you have less than one quarter tank of fuel oil, kerosene or propane or have less than a ten (10) day supply of wood, wood pellets, corn, or other deliverable heat source.
    • Your household's gross monthly income is at or below the current income guides for your household size as posted in the table below.
    • You receive Supplemental Nutrition Assistance Program (SNAP) benefits.
    • The heating and/or electric bill is in your name.
    • Your household's available resources are:
      - less than $2,500;
      - less than $3,750 if any member of your household is age 60 or older, or under age 6.

Emergency Heat and Heat-related HEAP Benefit Amounts for 2025


Type of Emergency
Amount
Heat Related Domestic (electric service required to operate heating equipment) $323
Natural Gas Heat Only $465
Natural Gas Combined with Heat Related Domestic $592
Electric Heat Combined with Heat Related Domestic $678
Non-utility heating fuel (oil, kerosene, and propane) $803
Non-utility heating fuel (wood, pellets, coal, corn, etc.) $944
Home Energy Assistance Program Monthly Income Limits
  • Your total household gross monthly income for your household size must be at or below the following guidelines.


Household Size
Maximum Gross Monthly Income
1 $3,744
2 $4,198
3 $4,722
4 $5,001
5 $5.601
6 $6,533
7 $6,834
8 $7,312
9 $7,999
10 $8,204
11 $8,982
12 $9,433
13 $10,952
Each Additional Add $574

Heating Equipment Repair or Replacement Benefit

5 by Matthew Kaufman
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  • CITY OF LOS SANTOS | Home Energy Assistance Program
Heating Equipment Repair or Replacement Benefit


The 2025-2026 Heating Equipment Repair and Replacement benefit opened on March 14, 2025.
  • If you are a homeowner and eligible, the Heating Equipment Repair and Replacement benefit can help you repair or replace your furnace, boiler, and other direct heating equipment necessary to keep your home's primary heating source working.
  • Benefit amounts are based on the actual cost incurred to repair or replace your furnace, boiler, and/or other essential heating equipment, $4,000 for a repair and $8,000 for a replacement.
  • You may call 1-800-STATE to apply. An eligibility interview is required for all HERR applications but may be completed with applicants in person or by telephone. Your local district contact will decide if you meet all the eligibility conditions, including the income and resource requirements. The district will provide more information on how to submit the application and required documentation.
  • Before work is started it must be approved and authorized by a Specliast. Payment is made directly to the vendor after all the work is completed. The participating Heating Equipment Repair vendor list can be obtained by calling 1-800-STATE.

Clean and Tune Benefit

6 by Matthew Kaufman
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  • CITY OF LOS SANTOS | Home Energy Assistance Program
Clean and Tune Benefit


The 2025-2026 Clean and Tune benefit opened on March 14, 2025.
  • Eligible households can receive energy efficiency services, which includes the cleaning of primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available.
  • Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available.


The 2025-2026 Clean and Tune benefit opened on March 14, 2025.
  • You are the homeowner.
  • Your household's gross monthly income is at or below the current income guidelines for your household size as posted on the following table.
  • Your primary heating equipment is more than 12 months old.
  • Your primary heating equipment or chimney has not been cleaned within the last 12 months.
  • You do not have a service contract with your vendor that includes clean and tune services.
Maximum Gross Monthly Income


Household Size
Maximum Gross Monthly Income
1 $3,744
2 $4,198
3 $4,722
4 $5,001
5 $5.601
6 $6,533
7 $6,834
8 $7,312
9 $7,999
10 $8,204
11 $8,982
12 $9,433
13 $10,952
Each Additional Add $574

Cooling Assistance Benefit

7 by Matthew Kaufman
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  • CITY OF LOS SANTOS | Home Energy Assistance Program
Cooling Assistance Benefit


The 2025-2026 Cooling Assistance Benefit opened on March 14, 2025.
  • If you are eligible, you may receive one Cooling Assistance benefit per applicant household for the purchase and installation of an air conditioner or a fan to help your home stay cool.
  • In circumstances where an air conditioner cannot be safely installed, a fan will be provided.
  • Only one air conditioner or fan, not to exceed $1200 with installation for a window, portable air conditioner, or fan and not to exceed $1,000 for an existing wall sleeve unit, will be provided per applicant household. No additional HEAP cash benefits are available.


You may be eligible for a Cooling Assistance HEAP benefit if
  • Your household's gross monthly income is at or below the current income guidelines for your household size as posted in the following table.
  • You receive Supplemental Nutrition Assistance Program (SNAP) benefits.
  • You received a Regular benefit greater than $21 in the current program year or received a Regular benefit equal to $21 during the current program year and reside in government subsidized housing with heat included in your rent.
  • Your household contains at least one individual with a documented medical condition that is exacerbated by extreme heat.
  • Your household contains a vulnerable member based on their age (60 years or older, or under age 6) which meet all other component eligibility criteria.
  • A member of your household is a United States Citizen or Qualified Non-Citizen.
  • You currently do not have a working air conditioner or the air conditioner you have is five years old or older.
  • You did not receive a HEAP funded air conditioner within the past five years.
Your household eligibility requirements include filing an application with your local department of social services, providing all necessary documentation, and the household must reside in an eligible living situation.[


Getting the air conditioner installed
  • The participating Heating Ventilation and Air Conditioning (HVAC) vendor list can be obtained by calling 1-800-STATE. Select your residence, “Cooling” as the fuel type, and you're done. It will be your responsibility to maintain the air conditioner. This includes the responsibility to remove, cover, store, and/or reinstall the unit or the installation sleeve after vendor installation.
Maximum Gross Monthly Income


Household Size
Maximum Gross Monthly Income
1 $3,744
2 $4,198
3 $4,722
4 $5,001
5 $5.601
6 $6,533
7 $6,834
8 $7,312
9 $7,999
10 $8,204
11 $8,982
12 $9,433
13 $10,952
Each Additional Add $574
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